Kram-It Frequently Asked Questions
What sizes of storage units do you offer?
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We offer a variety of sizes ranging from a 5×5 up to a 15×40.
What items am I not allowed to store?
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We do not allow liquids, explosives, flammable liquids, toxic materials, food, perishables, or anything illegal or hazardous.
Do you offer climate-controlled units?
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Yes, we offer climate controlled units ranging from a 5×5 up to a 10×30.
Are leases month-to-month?
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Yes, our leases are month-to-month and we bill according to the day you move in. The lease will renew automatically each month until you cancel, and we do not prorate.
Can I access my storage unit any time?
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Yes, we offer 24 hour access at our facility.
Can I transfer to a different unit size if I need more or less space?
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Yes, you can always transfer up or down in size based upon what unit sizes are available.
Do I need to pay an administrative fee?
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Yes, there is a one time $15 administration fee.
What payment methods do you accept?
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We accept cash, check, money order, Mastercard, Visa, Discover, and American Express.
Can I set up autopay?
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Yes. We can set up autopay on a credit or debit card to charge monthly on your due date.
How do I make a payment online?
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You can set up an account through our website to make your payment with a credit or debit card.
Do you have video surveillance and gated access?
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Yes, we have gated access, and over 30 security cameras located throughout the facility.
Can I use my own lock, or is one provided?
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You will need to provide a lock for your unit. We sell three different types of locks in our office, or you are welcome to use your own.
Can I complete my rental online?
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Yes, on our website you can choose the unit you need and complete the rental process electronically.
Can I move in the same day I rent a unit?
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Yes, once you complete the rental process, you have immediate access to your unit.
How much notice do I need to give before moving out?
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We do not require a formal move out notice.
Do I need insurance for my stored items?
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We recommend that you have insurance for your storage unit, but do not require it. You can purchase insurance at the facility, or through your own agent.
Can I store a vehicle, RV, or boat?
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We do not have outside parking at the facility, but have extra large units that can accommodate these vehicles.
What are your office and access hours?
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The office is open Monday – Friday 9:00 a.m. – 6:00 p.m., and Saturday 9:00 a.m. – 3:00 p.m. You can access your unit 24/7.
